Shipping and Order Fulfillment Information

We strive to ensure that every work of art reaches its owner in perfect condition, regardless of the distance. Since our platform features works by independent authors, shipping terms and methods may vary.

  1. Shipping Costs

    Each artist independently sets the shipping cost for their works, based on the dimensions of the canvas, packaging weight, and destination country.

    • How to check the price?

      You can calculate the estimated shipping cost to your country directly on the painting's page — the corresponding block is located under the "Buy" button.

    • Final Cost:

      The final amount will be calculated in your cart during checkout after you enter your address.

  2. Shipping Geography

    The list of countries available for delivery is determined by the artist. If, for technical or logistical reasons, the artist cannot deliver the work to your region, you will see a corresponding notification during the checkout process. In this case, purchasing that specific painting will unfortunately be unavailable, but you can always find a worthy alternative in our catalog.

  3. Order Processing and Tracking

    We understand how important it is to know the status of your acquisition.

    • Shipping Times:

      After payment confirmation, the artist prepares the painting for transport (usually taking 1–3 business days). Please note: if special export permits for cultural property are required, the order preparation time may be slightly extended.

    • Tracking Number:

      As soon as the order is handed over to the delivery service, the artist will send a unique tracking number to your email. You will be able to track the package's movement in real-time on the carrier's website.

  4. Packaging Quality

    Our artists know how fragile art can be. Most works are packed using protective corners, bubble wrap, and heavy-duty cardboard (or wooden crates for large-scale canvases), minimizing transport risks.